Text & phone support
I believe that quality support should be accessible, which is why I’ve worked hard to keep my rates as low as possible while maintaining the highest standard of care. My pricing is fully transparent—no hidden fees or surprises—so you always know what to expect. A standard session costs less than the typical out-of-pocket gap for a psychology session, making professional support more affordable without compromising on quality.
Recovery doesn’t just happen during 1:1 sessions, it happens in the quiet moments in between. That’s why I offer three flexible support packages designed to walk beside you in real time, helping you feel connected, grounded, and held — wherever you're at in your journey.
These packages offer varying levels of text and phone support to meet your changing needs. You can use them alongside regular coaching sessions, or as a standalone support option. You’re also free to change your tier at any time as your needs evolve because recovery isn’t a one-size-fits-all.
Whether you need light check-ins, daily encouragement, or more intensive wraparound support, there’s a plan to support your unique path forward.
Please note: you must have attended at least the initial session appointment before signing up for a support plan, even if you are intending to use this as your main source of support. To book an initial session, click here.
GroundED - basic weekly support plan
$75 per week
Monday-Friday | 9am-5pm
🕘5x text support conversations per week (Monday-Friday, 9am-5pm).
🦋Weekly recovery quote.
✅Weekly coach-initiated check-in via text.
📩All messages responded to within 2-hours during support hours (9am–5pm).
❤️ Great for people in later recovery or who just want light connection or accountability.
🪙Billed each Monday.
SupportED - intermediate weekly support plan
$149 per week
Monday-Friday | 9am-5pm
🕘Unlimited text support (Monday-Friday, 9am–5pm).
🦋Daily recovery quote.
✅Daily coach-initiated check-in via text.
📞Weekly phone call scheduled when you need it (15-minutes, Monday-Friday, 9am–5pm).
📩All messages are responded to within 2-hours during support hours (9am–5pm).
❤️Great for people navigating more active recovery phases, needing a deeper level of support and accountability.
🪙Billed each Monday.
NurturED - intensive weekly support plan
$199 per week
Monday-Sunday | 9am-9pm
🕘Unlimited text support (Monday-Sunday, 9am–9pm).
🦋Daily personalised recovery quote.
✅Daily coach-initiated check-in via text or voice note (client preference).
📞Twice weekly phone calls scheduled when you need it (15-minutes, Monday-Sunday, 9am–9pm).
💬Weekly emergency call for brief urgent support (15-minutes, Monday-Sunday, 9am–9pm).
💌Monthly personalised audio note with recovery motivation, reflections, and encouragement – created just for you.
📩All messages are responded to within 1-hours during support hours (9am–9pm).
❤️Great for people in early recovery or who have just stepped down from in-patient/tertiary care back into the community.
🪙Billed each Monday.
Flexibility of plans
These support packages are designed to be flexible and easy to integrate into your life. You can start, pause, or change your tier at any time based on what feels right for you.
Whether you use these packages as your main support, or as a complement to weekly coaching sessions, they’re here to help you feel connected, empowered, and supported — every step of the way.
A direct debit will be processed each Monday at 9am AEST using the card you have on file.
Please note: you must make any changes or cancellations before 9am on the Monday of the next billing period to ensure they take effect that week. To cancel your support plan, please email coachingbytemily@outlook.com, or click here to change the level of your support plan.